Question 1

Where is Jack & Dave based, and do you ship worldwide?

Accepted Answer

Our atelier is in Pattaya, Thailand. We welcome clients on-site, tour Germany, and ship finished bespoke clothing worldwide.

Question 2

How do I take measurements online?

Accepted Answer

With our guided measurement assistant. It walks you through every step with animated instructions and stores your pattern securely.

Question 3

What is the difference between bespoke and off-the-rack?

Accepted Answer

Off-the-rack is cut to average sizes. We cut exclusively for your body, with over 40 hand measurements and a fully canvassed construction.

Question 4

Which languages do you speak?

Accepted Answer

German and English. This website is fully bilingual, and we advise you in your language via WhatsApp.

Question 5

How do I pay?

Accepted Answer

After consultation and quote we arrange a secure payment. Prices are transparent, with no hidden costs.

Question 6

Can I save my measurements for future orders?

Accepted Answer

Yes. Your pattern is archived. Every future order, from anywhere in the world, then takes only minutes.

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